vodka138 Privacy Policy
This page describes what we collect when you use vodka138 and how we keep that data protected. We at vodka138 take data security seriously—your personal information is encrypted, stored securely, and shared only when legally required or to process your transactions.
When you create an account on vodka138, install our Android app, or access our platform via mobile browser on iOS, we collect specific data to verify your identity, process payments, and deliver our service. This includes your name, government-issued ID number, address, email, phone number, payment method details, and transaction history.
Our privacy commitments apply consistently whether you access vodka138 from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any supported jurisdiction. You have rights regarding your data—including access, correction, and deletion—outlined in this policy.
What data we collect on vodka138
We at vodka138 collect the following categories of information:
- Identity data: Full name, date of birth, government-issued ID number (KTP, passport, or driver's license), and proof of address (utility bill or bank statement).
- Contact data: Email address and phone number—used for account recovery, support communication, and security alerts.
- Payment data: Details of your payment method (e-wallet provider or bank account, transaction amounts, and settlement confirmations). We work with third-party payment processors to handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
- Account activity: Your login times, games accessed, account balance, and transaction history.
- Device and network data: Your device type (Android or iOS), mobile OS version, IP address, and browser type—used to detect fraud and improve platform stability.
We collect this data only when you provide it directly (registration form, identity verification, payment processing) or when you use our platform (login activity, game history). We do not collect biometric data, precise location data, or health information.
We never store payment credentials directly
Payment processing is handled by PCI-compliant third-party processors. We retain only transaction confirmations, not your card numbers or e-wallet passwords.
How we use your data on vodka138
We at vodka138 use your data for these specific purposes:
- Verifying your identity and preventing fraud, account takeover, and money laundering.
- Processing your deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment, e-wallet, mobile banking, local payment.
- Delivering Liga 1, Piala Indonesia, live-dealer, and esports services as you request.
- Responding to your support inquiries during business hours.
- Investigating disputes, chargebacks, or suspected violations of our terms.
- Complying with legal obligations—including anti-money-laundering (AML) reporting and tax requirements.
We do not use your data for marketing, profiling, or selling to third parties. We do not use your data to build credit scores or behavioral models. We retain your data only as long as your account is active, plus a retention period required by law (typically 5–7 years for transaction records).
Third-party data processors
We at vodka138 work with several third-party service providers to deliver our platform securely:
- Payment processors
- online payment, e-wallet, mobile banking, local payment, online payment, e-wallet networks, and mobile banking, local payment, online payment, e-wallet banks process your deposits and withdrawals. They comply with PCI-DSS and local payment regulations.
- Hosting providers
- Our servers may sit outside Indonesia; data is encrypted in transit using SSL/TLS protocols.
- Verification services
- Third-party identity verification vendors assist with KYC checks. They see your ID only during verification and retain it only for regulatory compliance.
- Support platforms
- We use external ticketing systems to manage your support inquiries. Support staff access your account data only to resolve your issue.
All third-party processors are contractually bound to protect your data and may only use it for the specific service we've engaged them for.
Your rights and how to exercise them
Under data protection principles, you have these rights regarding your data on vodka138:
- Access: Request a copy of all data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request erasure of your data, subject to legal retention obligations.
- Portability: Request your data in a standard format so you can transfer it to another service.
- Objection: Object to how we use your data, if you believe it violates your privacy.
To exercise any of these rights, contact our support team with your request. We respond within 30 days. If you are in a jurisdiction with specific data protection laws, we follow those laws in addition to our standard policy.
Cookies and tracking on vodka138
We at vodka138 use cookies to remember your login state, language preference, and account settings on your device. These are functional cookies—they do not track your behavior across other websites. You can disable cookies in your browser settings, but this may limit vodka138 functionality (for example, you may need to re-enter your login credentials on each visit).
We do not use third-party analytics cookies, retargeting pixels, or social media trackers. We do not sell behavioral data to advertisers.
Data security on vodka138
We at vodka138 encrypt all data transmission using SSL/TLS protocols (HTTPS). Your payment details are processed through PCI-compliant gateways. Account passwords are hashed and salted, never stored in plain text. Access to your data is restricted to vodka138 staff on a need-to-know basis.
We conduct regular security audits and penetration tests. However, no online service is non-specific info secure. If a breach occurs, we will notify affected users within 30 days and provide guidance on protective steps.
Data retention and account deletion
We at vodka138 retain your account data while your account is active and for seven years after closure (to comply with financial and anti-money-laundering regulations). After this period, we delete or anonymize your data.
If you request account deletion, we close your account and queue your data for deletion after the retention period expires. Any remaining balance is returned to your verified payment method before closure.
Changes to our vodka138 privacy policy
We at vodka138 may update this policy if our practices change or if legal requirements shift. We will notify you of material changes via email or in-app notification. Your continued use of vodka138 after an update constitutes acceptance of the revised policy.
Contact us about privacy on vodka138
If you have questions about how we handle your data, concerns about privacy, or wish to exercise your rights, contact our support team through the help center on vodka138. We respond during business hours with clear guidance on your request. If you believe we have violated your privacy rights and our response is unsatisfactory, you may escalate your concern to the relevant data protection authority in your jurisdiction.
Summary: Our vodka138 data protection commitment
We at vodka138 collect only the data necessary to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and deliver our sportsbook, live-dealer, and esports service. Your data is encrypted, stored securely, and shared only with payment processors and verification vendors under strict contracts.
You retain rights to access, correct, and delete your data. We do not sell your information, build behavioral profiles, or use third-party tracking. Our retention practices comply with local financial and anti-money-laundering regulations.
For additional questions about privacy, view our Terms or contact our support team. We maintain transparency in how we handle your data and respond to requests promptly during business hours.